Becoming a Member To protect all Members’ interests, the Administrator will review a prospective Member’s driving history and the condition of his/her Planned Auto to determine whether he/she is eligible to enroll in the Mutuality Program in accordance with the qualification provisions in the Appendix. If the prospective Member and the Planned Auto meet the qualification criteria, they are eligible to become a Member of the Mutuality Program. A prospective Member becomes a Member after successfully passing the Administrator’s review and upon activation of his/her Mutuality Plan. Please refer to Section IV.2 for the effective date of the Mutuality Plan. Once enrolled, a Member enjoys the right to submit a Sharing Request for the Planned Auto following an Eligible Event and may choose whether or not to contribute when other Members experience an Eligible . If a Member chooses not to contribute to an Eligible Event, they will immediately lose membership.

Number of Planned Autos A Member is entitled to enroll multiple Planned Autos in the Mutuality Program. When a Member elects to enroll multiple Planned Autos in the Mutuality Program, the rights and obligations of the Member under the terms of the Mutuality Program shall be assessed independently for each Planned Auto. This includes, but is not limited to, determinations regarding the Pledge Amount, Authorized Loss Amount, Authorized Sharing Amount and any other rights or obligations associated with each Planned Auto, independently and without affecting rights and obligations related to any other Planned Autos owned by the Member.

Pledge Amount When a Member enrolls in the Mutuality Program, they must maintain a valid Payment Instrument to fulfill the agreed upon payment terms. If installment payments are selected, the remaining Pledge Balance may be subject to additional transaction fees to process payments. The Pledge Amount is determined by the One Llama plan chosen by the member. The Member understands and acknowledges that the selected plan may not guarantee sufficient funds to restore the auto to its pre-incident condition. The Pledge Amount may change upon renewal of the Mutuality Program at the end of the current term, based on the prevailing pricing mechanism of the Mutuality Program. Members are responsible for ensuring that their Payment Instrument remains valid and has sufficient funds or credit to cover the Individual Shared Amount required during each Sharing Cycle. If the Payment Instrument lacks sufficient funds or credit, the Platform will notify the Member, who will have 15 days (the “Grace Period”) to resolve the issue. During the Grace Period, the Platform will continue attempting to charge the Individual Shared Amount. At the beginning of the Grace Period, all rights conferred under these Terms and Conditions will be temporarily forfeited unless the Member successfully pays the Individual Shared Amount within the Grace Period. If, by the end of the Grace Period, the full Individual Shared Amount remains unpaid, the Member will be deemed to have withdrawn from the Mutuality Plan and will cease to be a Member. When a member registers, the member understands that they signed a contract and the plan amount is an obligation to be fulfilled. When a member registers, the member understands that they signed a contract and the plan amount is an obligation to be fulfilled. Since we are a mutuality and not insurance, the members understand everyone shares in the cost of the member auto collision and comprehensive repairs and that everyone is relying on the community to honest and credible.

Effectiveness and Invalidity of Mutuality Plan (i) Effectiveness of Mutuality Plan: The Mutuality Plan becomes effective on the date member registered unless specified otherwise by the member and approved by One Llama. The member is required to submit their appropriate vehicle images within 7 days of registering. A member will not be able to file a Sharing if they fail to submit their vehicle images within 7 days. (ii) Effective Period: The Mutuality Plan is for a 6 month period and cannot be terminated within the 6 month period. If a member cancels then their plan will end at the end of the 6 month period. (iii) Automatic Renewal: A Member’s Mutuality Plan will be automatically renewed, provided the Member meets the qualification criteria at the time of the renewal. Members are required to give seven days notice if they do not plan to renew to avoid an automatic charge. (iv) Invalidity of the Mutuality Plan: Notwithstanding any other provisions in these Terms and Conditions, the Mutuality Plan becomes invalid if (a) the Effective Period of the Mutuality Plan expires or (b) the Member fails to pay their installment payment by the end of the Grace Period. The Mutuality Plan will become invalid at the last day of the 6 months period if the member terminates their plan.

Sharing Contributions The Pledge Amount committed by each Member will be used for Sharing Contributions during the Effective Period of the Mutuality Plan. When an Eligible Event occurs and a Sharing Request is approved during a Sharing Cycle, the Member must participate in the sharing process during the six month commitment period.

Prerequisites for Submitting a Sharing Request: (i) A Member is entitled to submit a Sharing Request when their Planned Auto experiences an Eligible Event, provided the event occurs before 11:59 pm on the expiration date of the Mutuality Plan's Effective Period. (ii) When a third party is liable for the losses on a Planned auto, the member needs to obtain the insurance information of the liable party and first seek indemnification from the liable third party’s insurance company. A member is only eligible to submit a sharing request for the amount that’s not fully indemnified. (iii) If a member carries a valid collision & comprehensive auto insurance policy at the occurrence of an eligible event, the member must first seek indemnification from his own insurance company. A member is only eligible to submit a sharing request for the amount that’s not fully indemnified by his collision & comprehensive policy. (iv) When a Member submits a Sharing Request for an event involving a Planned Auto, the Designated TPA and/or the Administrator will determine whether the event qualifies as an Eligible Event and will calculate the Authorized Loss Amount. (v) Only the Administrator is authorized to evaluate and approve Sharing Requests. As such, Members must notify the Administrator to verify the Eligible Event and the Authorized Loss Amount. If the Member repairs the Planned Auto before notifying the Administrator, they will be ineligible to submit a Sharing Request.

Sharing Request and Authorized Sharing Amount (i) Upon meeting the prerequisites in Section V.1, the Member is entitled to submit a Sharing Request. This request should be submitted as soon as possible, but no later than 24 hours after the incident. (ii) If the Member’s Authorized Loss Amount is less than the Remaining Pledge Balance in their Mutuality Plan Account, the Payment Processor, under Power of Attorney, will deduct the Authorized Loss Amount from the Member’s One Llama account and transfer it directly to the Recipient. In this case, the Member is not entitled to receive any Authorized Sharing Amount. (iii) If the Member’s Authorized Loss Amount exceeds the Remaining Pledge Balance in their Mutuality Plan Account, the following will occur: (a) The Payment Processor, authorized by the One Llama administrator, will charge the entire Remaining Pledge Balance and transfer it to the One Llama Repair Fund. The Repair Fund will pay the repair shop once the Member has signed a completion certificate and confirmed satisfactory service. If the policy includes a lienholder, their signature will also be required to authorize payment. Both the Member and lienholder must sign the authorization form for the administrator to release funds for the repair. (b) The Member may be eligible to receive an Authorized Sharing Amount, which is the difference between the Authorized Loss Amount and the Remaining Pledge Balance, subject to this provision and Section V.2(v). (c) The aggregate of the Remaining Pledge Balance and the Authorized Sharing Amount will be transferred to the One Llama Repair Fund, which will handle payment to the repair shop upon proper authorization. (iv) Regardless of the above provisions, Members must maintain responsible and safe driving behavior. A Member is required to cover any Authorized Loss Amount first by utilizing the entirety of their Remaining Pledge Balance. Members must also ensure that their Payment Instrument has sufficient funds to cover out-of-pocket expenses. The Member must pay these out-of-pocket expenses directly to the Auto Repair Body Shop upon picking up the repaired auto. If the Remaining Pledge Balance is insufficient, a 15-day Grace Period will be granted, during which the administrator will continue attempting to charge the balance. Failure to cover out-of-pocket expenses may result in additional storage costs or legal action by the repair shop. If the balance remains unpaid by the end of the Grace Period, the Member will be automatically withdrawn from the Mutuality Plan, and One Llama CC Mutual LLC may engage a third party to collect the remaining balance. The Member’s credit score may be negatively affected, and any outstanding balance must be paid before re-enrollment in the Mutuality Program. (v) To promote responsible driving, One Llama may secure a one-time contribution from an investor for a fee to be negotiated by One Llama and approved by the Members ("Supplemental Contribution") to the Mutuality Program during its initial launch. Members' Sharing Contributions will be capped at 10.0% of their respective Pledge Amount per Sharing Cycle. If the Authorized Sharing Amount exceeds the combined 10.0% cap, the Supplemental Contribution will cover up to 10.0% of the shortfall. Members have the right to withdraw from the Mutuality Program at the end of each 6 month commitment period, but continued participation authorizes the withdrawal of voluntary Sharing Contributions up to the cap. (vi) In the event that combined Sharing Contributions and Supplemental Contributions are insufficient to cover the Authorized Sharing Amount, One Llama CC Mutual LLC management will decide how to handle the shortfall. In such cases, the requesting Member may be individually liable for the difference.

Auto Repair Procedures (i) The Administrator is responsible for appointing a Designated TPA for loss assessment and coordinating with authorized Auto Repair Body Shops. The Administrator is developing artificial intelligence technology to assist in this process. The Administrator will not cover actual expenses incurred by the Auto Repair Body Shop; these will be shared by all participating Members, as outlined in these Terms and Conditions and its Appendix. (ii) If a Planned Auto is repairable, it is preferred that the repair be conducted at a contracted Auto Repair Body Shop designated by the Administrator. If no contracted shop is available within a 25-mile radius of the Member’s current address, alternative arrangements may be made. Members may choose their own repair shop, but the reimbursement will be limited to in-network repair rates. Any price discrepancies will be the Member's responsibility. The Authorized Sharing Amount will be paid directly to the repair shop. (iii) Repairs will use a combination of OEM and non-OEM parts, depending on the car's age. For vehicles older than one year, non-OEM parts may be used. OEM parts will be used for Safety Restraint Systems. If the car is under one year old, OEM parts will be used where available. (iv) Members must confirm service completion and sign an authorization of payment on the Platform within three days of the repair's completion. If the Member fails to do so, the repair shop may take legal action, and the payment will not be released. (v) Repair details, including accident information, geographic location, parts involved, and itemized costs, will be shared with Members on the Platform. Members who disagree with the Sharing Contribution after the public announcement period (seven days) may withdraw from the Mutuality Program. Otherwise, continued participation is deemed approval of the Authorized Sharing Amount. (vi) Repair expenses may include both estimated and actual costs. Sharing Contributions will be adjusted accordingly. (vii) The Mutuality Program may require a general contractor to manage auto repairs. The general contractor may outsource repairs to third parties, including specialty repair facilities. The Administrator may act as a general contractor during the Program's initial stages and will charge 0.6% of auto repair costs as a service fee.

General Rules of Fund Management (i) The usage of the Authorized Loss Amount is public, transparent, and subject to Member supervision. The Administrator represents and warrants that it will not misappropriate the Authorized Loss Amount and will regularly disclose the usage status of the Authorized Loss Amount on the Platform. (ii) When a Member files a Sharing Request, the Administrator is responsible for calculating the Authorized Sharing Amount in accordance with Section V of these Terms and Conditions. The Administrator will notify the bank and/or third-party Payment Processor to deduct the required funds from the applicable Payment Instruments of Members who elect to participate in the Sharing, and distribute the funds to the appropriate Recipient in the event of partial loss, or to the Member in the event of Total Loss. Fund deductions from the Payment Instrument are subject to the power of attorney granted by the Members. (iii) Transaction fees related to the sharing contribution—including, but not limited to, credit or debit transactions, sharing contribution disbursements, transfers, and payments—shall be borne by each applicable Member. (iv) Each Member must ensure that their Payment Instrument remains valid and has sufficient funds or credit to cover Sharing Contributions. In the event of a failed transaction or overdraft, the bank will impose fees, which are the sole responsibility of the Member. (v) When the Administrator calculates any amounts under these Terms and Conditions, it will round amounts to the nearest cent. If an amount is less than 1 cent, it will be automatically rounded up.

Account Details (i) Members must maintain a Payment Instrument with the bank or digital bank that works with the Payment Processor. (ii) The Administrator shall maintain a platform account with the Payment Processor, dedicated solely to receiving Sharing Contributions and disbursing funds to Auto Repair Body Shops or other service providers.

These Terms and Conditions, including the Appendix, may be amended due to changes in laws or regulations, or to improve the Member experience. Once the amended Terms and Conditions and Appendix are published on the Platform, they will take effect immediately.

Members must exercise their rights and obligations based on these Terms and Conditions. If a Member does not agree to the Terms and Conditions or any amendments made from time to time, they must immediately terminate their Mutuality Plan, stop using the Platform, and exit the Mutuality Program. Continued use of the services outlined in these Terms and Conditions signifies acceptance and agreement to be bound by these Terms and Conditions.

In the event of any inconsistency between these Terms and Conditions and the Appendix, the contents of the Appendix shall prevail.

This Appendix is attached to the One Llama Program Terms and Conditions and has the same legal effect as these Terms and Conditions.

Below circumstance are not eligible to renew the Mutuality Program: a) Applied and received 2 times or more sharing contributions in the past 6 months; or b) There is evidence of fraud or suspicion of fraud as judged by the Administrator

Qualifications of a Planned Auto To reduce car accidents and protect the rights of all Members, Planned Auto enrolling the Mutuality Program must meet the following requirements:

BMW: all M Series models, XM, i8 are excluded

Axle Configuration – The van must not have more than one rear axle.

Wheel Setup – The van must not have dual-wheel rear axles.

Gross Vehicle Weight Rating (GVWR) – The van must not exceed a GVWR of one ton.

Rental Coverage Restriction – All passenger vans that are accepted do not qualify for rental coverage.

Deductible Requirement – All deductibles are set at one thousand dollars.

Glass Claims Cap – All glass claims remain capped at 5% of the chosen policy, with a $100 deductible for each glass claim

(OEM ) ONLY - NO AFTERMARKET NON (OEM) GLASS WILL BE COVERED.

Capacity & Usage – The van must be designated for multi-passenger transport and comply with all local and federal regulations.

Safety Compliance – The vehicle must meet safety inspection standards, including proper seatbelts for all passengers and regular maintenance checks.

Insurance Requirements – All vans must carry the required level of liability and collision insurance.

Driver Qualifications – Operators must have a valid license for commercial or multi-passenger transport, as required by law. 

Vehicle Condition – The van must be in good working order, free from major mechanical issues that may compromise safety.

Usage Limitations – Vans used for ridesharing, commercial transport, or other high-risk operations may be subject to additional review.

Total Loss Claims – All total loss claims for passenger vans are subject to fair market value. Our Third-Party Administrator (TPA) will provide three current valuations to the member in such cases. One Llama will only pay up to the terms of the chosen policy and will not be held responsible for any under-coverage issues. Members must review their policy to ensure proper coverage. If GAP insurance is needed, it is the member’s responsibility to acquire their own coverage. One Llama does not offer GAP insurance or liability insurance.

Custom Modifications – Any custom modifications that are not Original Equipment Manufacturer (OEM) and were not installed by the manufacturer are not covered by this policy. All parts on the van must have been part of the original manufacturer’s build-out to be covered under the chosen policy.

Towing Coverage – Towing of passenger vans is only covered in the case of a comprehensive or collision claim resulting from an incident. No other towing will be covered under any policy. One Llama will only tow the van to the closest repair center or storage facility from point of incident.

Effective Period of the Mutuality Plan. The Effective Period of the Mutuality Plan is 6 months, starting from the date selected by the Member when joining the Mutuality Plan, unless terminated earlier according to the Terms and Conditions.

Qualifications for Applying for Authorized Loss Amount (i) In the event of an Eligible Event, Member and/or driver should take reasonable and necessary measures to mitigate against further damages resulting from the loss and notify the Administrator as soon as reasonably possible after the Eligible Event if the Member decided to file a Sharing Request under the Mutuality Program. Any additional damages caused by the failure of the Member and/or driver to protect the Planned Auto do not qualify for applying Authorized Loss Amount. (ii) At the request of the Designated TPA and/or the Administrator, the Member will make the Planned Auto available for inspection. (iii) In the event of a loss or vehicle theft, vandalism or fire, the Member shall report the incident to the local police immediately after the Member knows or should know the Eligible Event and notify the Administrator. (iv) When reporting the Eligible Event, the Member should provide information and materials such as the time, location, nature, reason, degree of loss, any witness name and address and phone number. (v) The Member shall provide a valid liability insurance policy, loss item list, relevant incurred expenses, and the driver’s license of the person who was driving at the time of the accident. (vi) If a Member and/or driver choose to settle the traffic accident by reaching a mutual agreement with the counterparty, the Designated TPA/the Administrator will contact the Member to confirm auto damage/loss details. (vii) In the event that the Planned Auto was stolen and not recovered, when the Member files for a Auto Repair Application, he/she shall provide a loss item list, relevant expense documentation, properly signed and executed vehicle title, and police report indicating the Planned Auto was stolen. (viii) If the Designated TPA and/or the Administrator cannot confirm an event’s eligibility due to the reasons attributable to Members, the event will be ineligible for Sharing by default. (ix) If the Planned Auto requires parts to be replaced, the use of alternative parts (non-OEM) will be required when reasonably available. The exception will be the use of OEM parts for safety items such as SRS (Safety Restraint Systems) to include but not limited to airbags, clocksprings, seat belts, and tensioners. Alternative parts must first be acquired through the contracted national alternative parts supplier, then from other alternative parts suppliers if the contracted alternative parts supplier does not have the part in stock or cannot provide the part in a timely manner. Alternative parts must have certifications such as CAPA-certified, if the designation applies to the specific part.

No commitment All activities undertaken by the Administrator and the Designated TPA, including but not limited to coordinating the handling of Eligible Events, investigating accidents, assessing losses, engaging in litigation, explaining and communicating about the event, requesting certificates and materials from the Member, and offering professional advice to the Member, do not represent any obligation or commitment on the part of the Administrator and/or the Designated TPA to make Sharing Contributions to Members.

Auto Transfer During the Effective Period of the Mutuality Plan, if the Planned Auto’s title transfers to others, the Member shall notify the Administrator within 72 hours, the Member’s rights under the Mutuality Plan are terminated immediately. If a Member withdraws from the Mutuality Plan and wants to rejoin, then he/she shall initiate a new application.

Eligible Event. Events or incidents meeting the following criteria are eligible to apply for Sharing Contributions from One Llama: (i)The damage occurs to a vehicle listed in the Mutuality Plan (iv) When reporting the Eligible Event, the Member should provide information and materials such as the time, location, nature, reason, degree of loss, any witness name and address and phone number. (ii)The incident takes place during the Effective Period of the Mutuality Plan and is reported to the Administrator within 30 days of its occurrence (iii)The driver involved in the incident, if any, must be the Member, a Listed Driver (v) The Member shall provide a valid liability insurance policy, loss item list, relevant incurred expenses, and the driver’s license of the person who was driving at the time of the accident. (iv)The loss on the Planned Auto must result from an unintentional incident that leads to sudden, direct, and accidental damage, including: (vi) If Member and/or driver choose to settle the traffic accident by reaching a mutual agreement with the counterparty, the Designated TPA/the Administrator will contact Member to confirm auto damage/loss details. (vii) In the event that the Planned Auto was stolen and not recovered, when the Member files for a Auto Repair Application, he/she shall provide a loss item list, relevant expense documentation, properly signed and executed vehicle title, and police report indicating the Planned Auto was stolen. (a) Overturning or colliding with another car or object (b) Natural disasters such as hurricanes, hail, floods or wildfires (c) Theft, vandalism, or fire (d) Windshield damage (f) Transportation expenses incurred due to the loss of vehicle usage resulting from any of the above events.

Limit of Authorized Loss Amount.